Data Backup and Recovery

It’s a call no one wants to make to their IT service provider. You’ve turned on your computer, and nothing happens. Undoubtedly, the voice on the other end of the line asks if you backed up your data. That’s when panic sets in. No matter what got you into this situation, whether it’s a disaster that struck your office, a computer reaching the end of its lifespan, or an accident involving your computer, having a consistent backup plan in place is your only protection against the loss of one of your businesses most important assets – your customer records and transaction data. In fact, research shows that almost half (43%) of all businesses that suffer a catastrophic data loss will never reopen. Even more will be out of business within a year. So what can you do to ensure your data’s safety? Computer Troubleshooters offers a full line of data backup solutions for small and medium businesses that range from simple onsite backup procedures to fully automated online backup solutions No matter what your office and data needs are, we have a solution that fits you and your budget. Some companies want a backup for the backup, especially in the cases of extreme disaster or power failure. For these clients, an onsite data server can be used along with an automated online solution to allow for maximum protection and the fastest recovery time possible if your office suffers a major catastrophe, which is incredibly important for companies who are dependent on data to operate. If you have quality backup measures in place, then data recovery will generally be a...

Business Continuity Planning

If your technology stopped working, would your business stop functioning too? Is your business totally reliant on the information stored on your computer systems or could you continue to deliver 95% of your products and services and catch up on the computer work later? No matter which end of this scale your business is at, you will fare much better during a major technology outage if you plan in advance, before it happens. This month we take some of the mystery out of Business Continuity Planning. Business Continuity Planning (BCP) is the process of working out how your business will continue to function during a disaster. These threats to your business could include: Fire Burst water pipes Burglary Flooding (severe rainfall) Earthquake Influenza outbreak Hardware failure Software Failure Internet outage Tornado/Hurricane/Cyclone Severed phone cabling Security breach Damage by disgruntled employee · Employee error · … And many more! BCP begins with identifying the possible risks and the impact they would have on your business. What functions would be affected if your main administration PC crashed? How long could you be without internet access? It’s important to evaluate the probability of these incidents occurring and the severity of their impact. This will help you to determine which incidents are the highest priorities to be addressed. Next, you look at how these risks can be prevented, or the impact of them lessened. This could include copying data to a different site or having a laptop that has the same business-critical software applications as your administration PC. Finally, you plan the actions that would be needed to help you respond when this...